1. Returns and Refunds
At Smart Alliance, we are committed to providing you with high-quality products and exceptional customer service. If for any reason you are not satisfied with your purchase, you may return it within 30 days of the purchase date for a full refund. We believe in the quality of our Smart Ring, and your satisfaction is our priority.
2. Warranty
We stand behind the durability and performance of our Smart Ring. Therefore, we offer a 30-day warranty on all our products. This warranty covers defects in materials and workmanship under normal use. If your Smart Ring is found to be defective within the warranty period, we will repair or replace it free of charge.
3. Legal Rights
Our Return and Refund Policy is in compliance with the laws of the United States, including the Consumer Protection Act and the Magnuson-Moss Warranty Act. These laws protect your rights as a consumer, ensuring that you receive fair treatment in the event of a return or warranty claim.
4. How to Initiate a Return
To initiate a return or warranty claim, please contact our dedicated customer service team at info@smartalliance.tech Our team is available to assist you with any questions or concerns you may have. They will provide you with detailed instructions on how to return the item or proceed with the warranty claim.
5. Refund Process
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If approved, your refund will be processed promptly, and a credit will automatically be applied to your original method of payment within a reasonable timeframe.
6. Shipping Costs
Please note that shipping costs for returns are non-refundable. You will be responsible for paying for your own shipping costs when returning the item. However, if you are returning an item due to a warranty claim, we will cover the cost of return shipping.
7. Customer Support
At Smart Alliance, we are dedicated to providing you with exceptional customer support. If you have any questions or concerns about our Return and Refund Policy or warranty, please do not hesitate to contact us. Our customer service team is here to assist you and ensure that you have a positive experience with our products.
8. Contact Information
Email: info@smartalliance.tech
Thank you for choosing Smart Alliance. We appreciate your trust in our products, and we are here to support you every step of the way.
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